"Shawn came the very day I spoke with him on the phone about our bee problem. We had bees coming into our attic. He knew exactly what to do, was super professional, and took the time to explain what was happening. Our roof is ridiculously high and at such a hard angle to treat. I couldn’t believe he was willing to treat on the spot. Others I contacted said it was too high, and would not be able to come. Shawn did an amazing job! I wish he could be the person that could fix everything around my house, but for now, I’m just glad to know I have him in my contacts if I acquire any future pests. Thank you so much for a job well done! A pleasure to work with!"
"Excellent customer-centric pest control company. Shawn is a no nonsense professional that exceeded our expectations in everything we discussed. He prides himself on going above and beyond in service. Solved a mouse infestation, carpenter ant issue and even resolved a wasp nesting problem. The guy is truly the best in the business...don’t look any further for pest control. He is exceptional!!"
"Greatest company I’ve ever worked with! Highly recommend to anyone."
Description of Work: Infestation of Ants
"S and M explained the problem and how they would address it, safety concerns, and follow-up. They were prompt, friendly, efficient, careful, and effective. They did a great job for me and my family!"
Description of Work: Mice, ants and all those other bugs I don’t want to know about
"We had a massive invasion of carpenter ants and mice. There was no way we could eliminate either of these without help. We live in the woods. Bugs and mice are part of the living on this king of land. They aren’t cheap, but they do the job and they come when called. We’ll never be rid of the mice or the ants, not completely, but there are a whole lot fewer of them than there were and it gets better every year. Living in the woods is lovely, but very messy. We buy an annual package."
Description of Work: Mice and insects
"Fantastic service. Clear communication to what is going on and how to solve the problem. They re friendly and knowledgeable as well."
Description of Work: They did squirrel removal and follow up for the installation of a chimney cap
"It went fine. They came out and able to put the squirrel out. He was thorough in explaining everything."
Description of Work: Residential pest control
"I was very pleased with S and M Pest Services. They were quite professional, up front about all work to be performed and the cost of each tier of service. They minimize the use of harmful pesticides yet still manage to get the job done. We hired them for two properties that had different requirements, with one being much more difficult than the other. The more difficult job involved setting external and internal traps, some exterior masonry work, roof and chimney work, substantial external patching of woodpecker damage, and significant termite control. They far exceeded expectations on the more difficult property and I would not hesitate to recommend them. I rated them a B for price because this was the first time we’ve had to use this service."
Description of Work: They treated our backyard for ants and sprayed all around the house for wasps and bees. Later, they did aeration and lawn fertilization.
"We had tried many things to try to get rid of the many ants in our yard. It was pretty bad. When we called them, we asked why they cost $100 more than others and they told us because they guarantee their work. They used organic and pet friendly treatment. They treated eve thing very thoroughly and gave advice on how to grow back our damaged lawn. They followed up with us and we finally saw an end to our ant problem. In addition, our lawn hasn’t looked better. We would highly recommend them and we will use them again."
Description of Work: I had a mouse problem and he got rid of them within about a week. I also had a huge hornets nest in my shed that he handled as well. He sealed the entire bottom of my house with a wire mesh to not only eliminate the problem, but also stop future mice from coming in.
"Fantastic, did a really good job. I was very pleased with them."
Description of Work: Mouse removal and prevention, insect prevention, bees in attic removed
"Amazing!. Sean is always on time, he is very knowledgeable, very thorough and I love that he takes the time with me to explain what he is doing and why it’s helpful. He educates on ways to make the best of his services so that we work as a team to keep out the pests. I’m a single Mom with a medically fragile son. I have to be careful with my expenses and I have to say that this continues to be my best investment in my home and my family’s health. They get rid of the pests and solve and prevent the ways that they are getting in. I would recommend this company and service to everyone."
Description of Work: Control or eliminate rodents
Location: Sudbury, MA
"They have been reliable, professional, and friendly to work with for almost three years now. Very knowledgeable too. Thank you!"
Description of Work: Control or eliminate rodents
Location: Brockton, MA
"Thank you for everything. Very helpful and knowledgeable in his field."
Description of Work: Pest control - bugs and insects
Location: North Providence, RI
"They did a great job. I had carpenter ants and flies - both kept coming back. He took a lot of time to explain what was going on. Very knowledgeable and a pleasure to work with, very pleased with the result - haven’t seen an ant or fly since it was done in August 2019."
Description of Work: Control or eliminate rodents
Location: Milton, MA
"Shawn is very knowledgeable and has great customer service skills. He is reasonably priced for his exceptional service."
Description of Work: Control or eliminate rodents
Location: Framingham, MA
"Great to work with, great to learn from, made helpful, practical suggestions for changes I could make, and also did excellent work for the things he did."
Description of Work: Control or eliminate rodents
Location: Dorchester, MA
"This was the best pest service I ever had. Shawn, has a lot of knowledge on all the services he provides. I was able to obtain an appointment that fit my schedule. He was on time and cleaned up behind himself. No matter how many questions I ask he explained each and everyone. As I talked to Shawn I saw that he had a lot of passion in what he does. I’m so happy that S and M was choosing and look forward and the end resolves. I’ve already started recommending his service."
Description of Work: Pest control - bugs and insects
Location: North Falmouth, MA
"I was able to obtain a timely appointment. Shawn was friendly and answered all our questions. Treatment was same day and eco friendly. I recommend S and M."
Description of Work: Control or eliminate rodents
Location: South Easton, MA
"Very courteous and polite. Called immediately and was available same day. Explained everything about the situation to us including all options. So thrilled I chose to work with S and M and look forward to them keeping me pest and bug free!!"
Description of Work: Pest control - bugs and insects
Location: Malden, MA
"Sean is very good with knowledge on all types of intruders from crawling to flying and all in between. He also treats the problem with respect to the animals even though they will be evicted. He provided roof exclusion for us and advised on many other issues during his initial visit. The roof exclusion was not cheap but I know it will only need to be done this one time with Sean on the job."
Description of Work: Pest control - bugs and insects
Location: Chelsea, MA
"I was really satisfied with the job"
Description of Work: Control or eliminate rodents
Location: Avon, MA
"Sean is super responsive and has handled every new pest issue right away."
Description of Work: Pest control - bugs and insects
Location: Dighton, MA
"I had Shawn out to the house for carpenter ants. He surveyed the areas they had been spotted and checked the rest of the house. He was eager to answer questions and explained in detail the process they use. I have no problem recommending them to anyone!"
Description of Work: Pest control - bugs and insects
Location: Foxboro, MA
"They were able to book me the very next day. They arrived on time and took care of my pest problem."
Description of Work: Pest control - bugs and insects
Location: Bridgewater, MA
"Very pleasant and knowledgeable."
Description of Work: Pest control - bugs and insects
Location: Needham, MA
"Shawn and Melissa is very knowledgeable and very thorough. He explains every single step, and you know what to expect. He gives all great tips to keep mice away. He is flexible, replies email or text almost in real time which is really important to us. Strongly recommend!"
Description of Work: Mow grass and maintain landscaping
Location: Seekonk, MA
"Very honest and upfront, no surprises and easy to deal with."
Description of Work: Pest control - bugs and insects
Location: Attleboro Falls, MA
"Great communication and service!."
Description of Work: Control or eliminate rodents
Location: Sharon, MA
"Shawn was very professional, knowledgeable and easy to work with. He did what he said he would do and was always available via email or phone if I had any questions. I am extremely satisfied with his work and highly recommend him."
Description of Work: Control or eliminate rodents
Location: Brockton, MA
"S and M is a great company. Sean has been so helpful and professional. He explains everything that he is doing and why. He made time to come to my home the same day I requested service while other companies were saying 1-2 weeks."
Description of Work: Control or eliminate rodents
Location: Hudson, MA
"Today was just the beginning of the process but so far, I’m very happy with Shawn. He and Michelle were here right on time. He answered my many questions, was very accommodating, knowledgeable and prepared for my mouse and flying insect problems. I realize that it will take time to know problems are resolved but I fell confident about the work that was started today."
Description of Work: Pest control - bugs and insects
Location: Webster, MA
"From the original request for service to the service itself to the follow-up call, Shawn answered so promptly I was shocked. Literally a few minutes in each case. He was able to do the work the next day and when we called him two days later with a question he answered the phone. No voice mail, no phone tag. The charge for services performed was higher than expected but when I asked him to explain why he made it clear that the work done was very comprehensive and included a follow-up visit to check on any possible new developments."
Description of Work: Pest control - bugs and insects
Location: Randolph, MA
"Shawn was on time for our initial meeting. He walked through the house and yard with us and he explained thoroughly the problems we had and the solutions he had for them. He was ready to start work on that same day. His products are not toxic which is a huge plus for us. He responds to text messages and calls promptly. I would 100% recommend S and M Pest Services."
Description of Work: Pest control - bugs and insects
Location: Millville, MA
"They were very professional, explained everything they were doing and were very friendly. Great people to work with. Highly recommend them."
Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Sunday: Closed